Mbali

Mbali L. is a communication and client-focused professional located in Pretoria with a strong background in Business Development, Client Relationship Management, and Administrative Coordination. Holding a Bachelor of Arts in Humanities with majors in Communication & Media, English, and History, and an Honours in Historical Studies from the University of Johannesburg, she has effectively supported business growth initiatives in her role as a Business Development Associate at ShareForce. There, she honed her skills in client engagement, lead generation, and stakeholder communication. Mbali also possesses experience in maintaining precise record keeping and data management, contributing to research and reporting efforts. Her technical proficiency spans the Microsoft Office Suite and Google Workspace, and she is well-versed in digital records and CRM systems. In addition to her business development role, she has gained educational experience as a History Tutor and archival experience as an Archives Intern, all of which showcase her strong problem-solving capabilities and her ability to manage professional relationships and meet deadlines effectively.