Graphic Designer
Markmedia Solutions
Created posters and banners for promotions and events using graphic design software. Collaborated with the marketing team to ensure designs aligned with brand guidelines. Assisted in project management, overseeing tasks to ensure timely completion and adherence to quality standards. Supported event execution by monitoring activities and addressing any arising issues. Contributed to photo and video shoots by providing creative ideas and assisting with technical setup. Developed skills in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.
Maintenance Crew
The Manor
Tasked with electrical circuits and carpentry work for the light show in the garden, including decorations for events held during the period.
Virtual Assistant
Reassist
Worked with the marketing and design team to create and edit property listing photos for advertising. Managed new property listings in the company’s internal system, ensuring their accuracy. Prepared monthly reports summarizing property listings, marketing performance, and sales data. Organized digital files and marketing assets for the team, applying attention to detail and time management skills in a fast-paced environment.
Customer Support
Teleperformance
Provided assistance by handling account inquiries, billing concerns, service requests, and general account support. Scheduled appointments for installations and technical support while ensuring accurate coordination and follow-ups. Delivered technical troubleshooting for smart home and security devices, resolving customer issues efficiently through phone and remote support. Assisted customers with upgrades and upselling by recommending tailored security and smart home solutions. Maintained strong communication and problem-solving skills while managing high-volume interactions.