Megan H.
Junior Front Desk Administrator
Open to offersNew to PlatformAbout
Megan H. is an experienced Front-Line Receptionist with a background in administration and client-facing roles across the fitness, retail, hairdressing, and design-printing industries. At Trinergy Health & Fitness, she serves as the key point of contact for guests, overseeing front-of-house operations, administrative tasks such as document filing and contract processing, distribution of access cards, and rigorous adherence to procedural protocols. Her tenure at Crafters Market as Assistant Manager involved store operations, balancing cash registers, inventory management, supplier coordination, staff training, and ensuring compliance with sales duties. Earlier roles at Jayzo Hair Studio and Designer Photographic included front-desk responsibilities, customer experience, appointment scheduling, and support in sales and display arrangement. Proficient in Microsoft Office, she demonstrates advanced data entry and query resolution skills.
Experience
Front-line Receptionist
Trinergy Health & Fitness · 2019 — 2026Act as the primary contact for members and guests, ensuring a warm reception. Uphold professional conduct while adhering to procedural guidelines. Manage front-of-house operations, including administrative tasks like document filing, contract processing, and payment follow-ups. Administer access card distribution and handle inquiries effectively. Oversee inventory management and order supplies for janitorial teams to maintain cleanliness. Ensure secure opening and closing of the facility and greet customers promptly to provide excellent service.Assistant Manager
Crafters Market · 2013 — 2016Efficiently manage store opening and closing procedures while balancing cash registers daily. Engage in inventory oversight and liaise with suppliers to ensure optimal stock levels. Respond to customer inquiries via email, maintaining current administrative tasks. Conduct staff training to improve performance and adherence to sales protocols. Ensure the store remains clean to the highest standards and coordinate stock receipt from head office and external suppliers.Apprentice Hairdresser
Jayzo Hair Studio · 2009 — 2012Assist salon stylists with client preparations and maintain tasks to support service delivery. Manage front-of-house operations to create a welcoming environment and coordinate appointment scheduling, including bookings and rescheduling. Facilitate communication between clients and stylists while addressing and resolving customer inquiries efficiently.Sales Assistant
Designer Photographic · 2005 — 2005Welcome clients and provide expert assistance with design and printing services. Advise customers to ensure smooth sales processing for various products and services while consistently meeting individual sales goals through effective engagement. Address customer inquiries and issues promptly, ensuring high levels of satisfaction and conduct daily cash register reconciliations.
Skills & Expertise
Education
- National Senior CertificateForest High School · — — 2005
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