Junior Customer Service Specialist
Open to offersNew to PlatformMehdi A. is an experienced agent de service client with 2.5 years dedicated to customer relations and support, spanning the e-commerce and food service industries. As a boutique en ligne manager at Elsook, Mehdi oversees order management, customer confirmations, delivery tracking, and the development of Meta Ads campaigns, including the creation of digital visuals and content. Mehdi also manages social media communications and monitors sales performance metrics. Previously, at Korean Street Food Chicken Bang Hotel de Ville, Mehdi handled client welcome services, order processing, and new staff training. During a digital marketing internship at Expersi, Mehdi focused on SEO optimization, competitor analysis, and website performance tracking, providing recommendations for organic traffic improvement. Mehdi's education in management and a dual master's in digital marketing from institutions in Tunis and Lyon further supports these capabilities.
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