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Mehreen — Junior Customer Support Specialist from India

Mehreen

Junior Customer Support Specialist

India 3-6 years
Open to offersNew to Platform
Languages
EnglishHindiUrdu
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About

Mehreen R. is a versatile professional with expertise in customer support, data entry, and education. Currently a Customer Support Specialist at NoBroker, she excels in converting leads through effective communication, building relationships, and using CRM tools to enhance customer experiences. Her tenure as a Data Entry Operator at Net Creative Mind Solutions involved maintaining data integrity and confidentiality while meeting deadlines. Mehreen’s educational roles at Foundation World School and Ingenious School of Education involved creating engaging lessons, assessing performance, and fostering supportive learning environments. With a Master's in English from IGNOU and a background in science, Mehreen combines her strong communication and problem-solving skills to deliver solutions and manage data efficiently. Fluent in multiple languages, Mehreen seeks to further leverage her diverse skill set for organizational growth.

Experience

  • Customer Support Specialist

    NoBroker · 2024 — Present
    Engaged potential customers, built relationships, and utilized CRM tools to enhance processes while converting leads through effective communication.
  • Data Entry Operator

    Net Creative Mind Solutions Pvt. Ltd. · 2024 — 2024
    Entered, verified, and updated data accurately while maintaining data integrity and confidentiality within set deadlines.
  • Teacher

    Foundation World School · 2023 — 2023
    Conducted lessons based on the curriculum to promote academic growth, assessed student performance, and provided constructive feedback.
  • Teacher

    Ingenious School of Education · 2021 — 2023
    Delivered interactive learning experiences and engaging lessons while monitoring student progress and guiding personal development.
  • Customer Support Specialist

    Expert Source Global Services Pvt. Ltd. (US)
    Assisted customers by addressing inquiries and delivering solutions while ensuring a positive customer experience.

Skills & Expertise

Education

  • Bachelor of Science
    Kashmir University
  • Bachelor of Education
    Cluster University
  • Master's in English
    IGNOU
  • 10th
    BOSE
  • 12th
    BOSE
  • COPA
    ITI Srinagar

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