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Melchie G. — Senior Resort Management Specialist from Thailand

Melchie G.

Senior Resort Management Specialist

Thailand 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Melchie G. is an experienced Resort Manager with a background in the hospitality industry, specifically in the management of resorts and hotels in Thailand, including Samui Adventure Intergroup Limited Part. and Blue Lagoon Hotel, Koh Samui. With eight years of expertise, Melchie has managed both online and offline daily operations, overseen the use of POS and PMS systems, built leadership among admin and staff, and organized reservation processes. Previously, Melchie worked as a Guest Service Agent delivering front desk and concierge support. Additionally, Melchie possesses a Bachelor of Elementary Education from West Negros University and has taught English as a Second Language in Thailand. Key hard skills include database administration, design thinking, and front end coding, combined with proficiency in Microsoft Office Professional.

Experience

  • RESORT MANAGER

    Blue Lagoon Hotel, Koh Samui · 2015 — 2023
    Oversee daily operations both online and offline. Foster leadership among administrative staff and team members. Manage POS and PMS systems, while organizing reservations.
  • GUEST SERVICE AGENT

    Blue Lagoon Hotel, Koh Samui · 2013 — 2015
    Facilitate a satisfactory experience for guests, collaborating closely with front desk and concierge staff. Maintain a friendly and professional demeanor in all guest interactions.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    WEST NEGROS UNIVERSITY · 2003 — 2008

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