Melchor F.
Mid-Level Banking Account Officer
Open to offersNew to PlatformAbout
Melchor A. F. is a seasoned professional boasting six years and eight months of experience in the banking sector, primarily with SME Bank. Serving as an Account Officer from 2019 to 2026, Melchor excelled in providing exceptional customer service and efficient client account management. He expertly processed loan applications, performed credit checks, and ensured compliance with banking regulations, contributing significantly to the bank’s operational efficiency. With over 500 client accounts under his management, Melchor achieved a remarkable 100% increase in customer satisfaction. His technical proficiency in Microsoft Word, Excel, and photo and video editing complements his strong communication skills, making him a valuable asset to any team. A graduate of Sibonga Community College with a Bachelor’s in Information Technology - Programming, Melchor is also fluent in Cebuano, Tagalog, and English, enhancing his versatility in the workplace.
Experience
Account Officer
SME BANK · 2019 — 2026Delivered exceptional customer service by addressing client inquiries, resolving issues, and providing financial advice. Processed loan applications, executed credit checks, and facilitated loan approvals in line with bank policies. Monitored account activities to detect and prevent fraudulent transactions, ensuring the security of client accounts.
Skills & Expertise
Education
- Bachelor in Information Technology-ProgrammingSibonga Community College · — — 2018
- High SchoolSibonga National High School · — — 2013
- ElementaryCandaguit Elementary School · — — 2010
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