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Melody A. — Mid-Level Operations Coordinator from Philippines

Melody A.

Mid-Level Operations Coordinator

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Melody A. is a results-driven professional with extensive experience in Finance and Operations, focusing primarily on Midmile and Linehaul planning, financial reconciliation, and KPI monitoring. At Shopee Xpress, she effectively handled daily Midmile operations, optimizing routes and vehicle deployment, while ensuring the timely dispatch and movement of shipments. Her role involved detailed coordination with drivers, vendors, hubs, and cross-functional teams, maximizing truck utilization through astute route planning and productivity analysis. Previously, as a Finance Analyst, Melody reconciled hub remittances and bank transactions, maintaining financial accuracy and compliance across various branches. Her earlier roles included COD Specialist and Assistant Treasury, where she ensured the accuracy of cash transactions and supported treasury operations at The DIY Shop Corporation. Melody's educational background includes a Bachelor of Science in Industrial Technology from Isabela State University. Her strong capabilities in Excel, critical thinking, and team collaboration have been instrumental in driving operational efficiency and process improvement across her professional engagements.

Experience

  • MIDMILE (MM) PIC / OPERATIONS

    Shopee Xpress – Cagayan DC · 2026 — 2026
    Managed daily Midmile operations, which included Linehaul planning, vehicle deployment, dispatch, and route allocation. Developed daily Linehaul plans aligned with shipment volumes, route requirements, and available fleet capacity. Collaborated with drivers, transport vendors, and operations teams to facilitate timely dispatch and shipment movement. Monitored KPIs related to Linehaul and Midmile operations, focusing on metrics such as Transit Lead Time and Truck Productivity. Enhanced truck utilization through strategic volume allocation and route consolidation, while also tracking driver attendance and dispatch statuses.
  • FINANCE ANALYST

    Shopee Xpress – Cabagan Hub · 2023 — 2026
    Conducted reconciliations of hub remittances on a daily basis, ensuring accuracy and completeness. Managed recovery efforts for insufficient remittances in coordination with Hub/Branch personnel. Matched bank statements with deposit slips to reconcile cash pick-ups. Oversaw compliance with Hub schedules for DPU services and facilitated assessments with internal and external teams. Handled queries and issue resolutions across assigned hubs, supporting cash management orientations to ensure compliance with COD guidelines.
  • COD SPECIALIST

    Shopee Xpress – Tuguegarao San Gabriel Hub · 2022 — 2023
    Received and verified cash remittances from riders, confirming their completeness and accuracy. Managed cashiering transactions and secured cash collections while reconciling daily reports and preparing deposit slips.
  • ASSISTANT TREASURY

    The DIY Shop Corporation · 2019 — 2022
    Oversaw daily bank deposits and checked cashier transactions while ensuring cash safekeeping. Provided training for new cashiers and supported daily operations. Verified credit-card transactions and followed up on pending items. Assisted the Store Supervisor with clerical tasks and prepared monthly expense summaries.
  • ASSISTANT SECRETARY

    Robelly's Food Product · 2018 — 2019
    Managed daily bank deposits and responded to telephone and email inquiries. Facilitated documentation and administrative transactions as an authorized representative, while also supporting the auditing process for incoming and outgoing products.

Skills & Expertise

Education

  • Bachelor of Science in Industrial Technology
    Isabela State University – Ilagan Campus · — — 2018

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