Melvyn O.

Melvyn O. is a seasoned Customer Service and Sales Representative with extensive experience at Corporativo Ubicalo S de RL de CV. Having transitioned into customer service in March 2022, Melvyn expertly assists customers in resolving inquiries through multiple communication channels and maintains meticulous records using CRM software. Prior to this, from March 2016 to February 2022, Melvyn thrived as a Sales Representative, where he was instrumental in generating new leads through proactive outreach and conducting market research to spot emerging sales opportunities. With a Bachelor's degree in Business Administration from Universidad ETAC, Melvyn excels in customer relationship building, proactive problem-solving, and interpersonal communication. His role included collaborating with team members to optimize service delivery and create effective promotional strategies, showcasing a commitment to enhancing customer satisfaction and fostering strong client connections.