Merly I.
Call Center Agent/Back Office Agent Email
Actively lookingNew to PlatformPortfolios
About
I’m a reliable and hardworking professional with 1 year of experience in customer service and back-office operations. I have strong communication, problem-solving, and organizational skills, and I’m comfortable working independently in a remote environment.
Why hire me
I am a reliable, hardworking, and adaptable professional with 1 year of experience in customer service and back-office operations at Concentrix. I have handled high-volume customer inquiries, billing concerns, cancellations, email correspondence, and financial discrepancies while maintaining accuracy and professionalism. I have strong communication, problem-solving, time-management, and organizational skills. I learn quickly, pay attention to detail, and can work independently while meeting deadlines and maintaining quality. I am committed to providing excellent service, supporting team goals, and continuously improving my skills. I believe I can bring dedication, flexibility, and a positive work attitude to any team.
Experience
Call Center Agent and Back Office Agent
Concentrix · 2025 — 2026
Skills & Expertise
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