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Michael B. — Junior Remote Task Associate from Philippines

Michael B.

Junior Remote Task Associate

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Michael Ben A. has demonstrated a solid track record in various roles across the hospitality and business services industries. Most recently, at Rollies Remote Operations Group, he served as a Remote Task Associate, expertly following SOPs to execute remote assignments using AnyDesk. His tenure at Moalboal Tropics Resort as a Front Office Supervisor involved managing guest communications, including booking processes via OTA platforms and supervising front desk operations. Earlier, as a Data Entry Specialist at Conduent Business Services Philippines, Inc., Michael excelled in data verification and transaction processing, utilizing software tools like Rumba via Citrix to resolve insurance claims. His skills in administrative support, coupled with familiarity with tools such as Microsoft Office, Canva, and Adobe Illustrator, complement his hospitality background, highlighted by his Bachelor’s degree in Hospitality Management. Michael is proficient in property management systems and has contributed to marketing efforts by designing promotional materials.

Experience

  • Data Entry Specialist / Application Support Assistant

    The Career Sphere LLC · 2025 — 2026
    Assisted job seekers in applying for relevant roles online by completing applications based on their resumes and preferences. Reviewed applications through survey notes to confirm job status and utilized an online data processing platform.
  • Remote Task Associate (Part-Time)

    Rollies Remote Operations Group · 2026 — Present
    Followed established standard operating procedures to accurately complete assigned remote tasks. Utilized AnyDesk remote access software for remote operations while maintaining productivity and quality standards.
  • Front Office Associate / Front Office Supervisor

    Moalboal Tropics Resort · 2024 — 2025
    Monitored and updated bookings on OTA platforms and processed booking changes, cancellations, and deposits. Managed guest communication via phone, email, and chat, and resolved complaints promptly. Supervised front desk associates to ensure efficient operations.
  • Reservation Associate / Front Office Associate

    Durhan White Beach Resort · 2023 — 2024
    Managed guest inquiries and reservations, providing coordination support for front desk operations. Adjusted rates and monitored OTAs to prevent overbookings.
  • Data Labeling Associate

    Remotasks, Inc. · 2021 — 2023
    Verified and labeled product serial ID numbers, ensuring accuracy in data input. Reviewed product information for correct ID and label matching.
  • Admin Staff / Inventory / Assistant Cook

    South Bees Resto Bar and Snacks Moalboal · 2019 — 2021
    Edited menus via Photoshop and conducted daily inventory for food and beverages. Assisted in kitchen operations, including cooking and delivery, and managed cash transactions and sales reports.
  • Transaction Processing Associate / Data Entry Specialist

    Conduent Business Services Philippines, Inc. · 2016 — 2018
    Corrected insurance claims using subscriber information through Rumba Software via Citrix. Engaged in data processing for both medical and dental claims, including EBR entry coding.
  • Legal Office Assistant

    Pizarro Law Offices · 2006 — 2016
    Organized and managed legal documents and case files, prepared business cards, and handled bank transactions.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Asian College of Technology · 2011 — 2015

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