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Michael M. — Mid-Level Healthcare Claims Specialist from Philippines

Michael M.

Mid-Level Healthcare Claims Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Michael M. is a seasoned professional with a robust background in customer service and healthcare claims processing. With extensive experience in healthcare bill review and chat support, he excels in delivering precise and high-quality support in dynamic settings. Michael has demonstrated his expertise at CompIQ Solutions and Helpware Philippines, where he meticulously reviewed healthcare bills, ensured compliance, and resolved discrepancies efficiently. His tenure at Legato Health Technologies further enhanced his ability to manage customer concerns, as he provided accurate information and maintained satisfaction in a fast-paced environment. Additionally, Michael possesses foundational skills in web development coupled with a technical education in electrical technology from Marikina Polytechnic College. His ability to multitask and his strong data management skills contribute significantly to his professional success. Michael's achievements include being recognized as a Top Performer and receiving awards for quality assurance at CompIQ Solutions.

Experience

  • Healthcare Bill Review Specialist

    CompIQ Solutions (Formerly Helpware) · 2025 — 2026
    Reviewed healthcare bills and claims to ensure accuracy and compliance. Maintained thorough documentation and facilitated timely case processing. Collaborated with colleagues to resolve billing discrepancies effectively.
  • Healthcare Bill Review Specialist

    Helpware Philippines · 2023 — 2025
    Conducted reviews of healthcare bills and verified claim information. Ensured the quality and accuracy of healthcare-related documentation while meeting productivity targets and supporting process improvements.
  • Healthcare Chat Support Representative

    Legato Health Technologies Philippines Inc. · 2021 — 2023
    Provided chat support for customer concerns related to healthcare. Delivered accurate information to maintain customer satisfaction and efficiently handled multiple inquiries in a fast-paced setting.
  • Encoder

    Canon Business Process Services Philippines Inc. · 2021 — 2021
    Entered and verified records with a high degree of accuracy, ensuring confidentiality and organizing documentation appropriately.
  • Chat & Email Support Representative

    [24/7] Intouch · 2019 — 2020
    Addressed customer inquiries via chat and email support, resolving concerns while meeting established service standards and supporting various accounts including Express, Home Fragrance, and Food Saver.
  • Junior Engineer Intern

    Multi Style Specialist Incorporated · 2018 — 2019
    Assisted engineering personnel with technical and operational tasks, supporting daily maintenance and engineering activities.

Skills & Expertise

Education

  • Certificate of Technology Major in Electrical Technology
    Marikina Polytechnic College · 2015 — 2019
  • Certificate in Web Development
    MFI Polytechnic Institute · 2019 — 2019

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