Michelle M.

Michelle M. is a versatile professional based in Guayaquil, Ecuador, with a robust foundation in customer service and a growing expertise in web development. Her career is marked by a commitment to continuous learning in technological tools, keeping her ahead in her field. Michelle's work history includes significant roles such as Customer Service Advisor at BPO Andina, where she efficiently managed customer calls for Optica los Andes, enhancing client scheduling systems. Previously, at INTERCOBEC S.A., she was instrumental in debt collection for clients like Comandato and DePrati, implementing personalized refinancing strategies and issuing no-debt certificates. Her technical acumen is rooted in her education as a Web Development Technologist from Tecnológico Espíritu Santo, with proficiency in HTML, CSS, and tools like Canva and Figma. Michelle continues to seek opportunities that leverage her skills for professional growth while maintaining high performance standards.