Michelle L.

Michelle Lyn D. is an experienced professional based in Mandaue City, Philippines, with over 9 years of combined expertise in the furniture manufacturing and business process outsourcing (BPO) sectors. She has held roles such as Grievance Intake Analyst at Supportware Inc., where she ensured detailed documentation and escalation of member complaints within health administration, and Furniture Maker at Maruzen Mokkou in Japan, focusing on precision tasks and cross-cultural teamwork. As a Confirmation Specialist at Iploy Inc. and a Technical Support Representative at Alorica Inc., Michelle Lyn D. demonstrated strong abilities in data entry, technical support, and customer communication. Her background also includes high-volume data processing for Xerox Business Services. She is proficient in Microsoft Office and Google Workspace tools, supporting documentation, reporting, and technical troubleshooting across diverse office and production environments.