Michelle R.

Michelle A. is a highly competent Executive Assistant with an Associate's Degree in Hospitality and Restaurant Services from St. Benilde College of Science and Technology. With over 5 years of experience, she excels in optimizing back-end operations and managing C-level calendars with precision. Throughout her career, Michelle has successfully overseen executive schedules, managing over 50 weekly meetings across various time zones for a financial consultancy. Her role involves handling intricate insurance documentation workflows and enhancing client retention. She previously served at PureZone, where she managed end-to-end client interactions and orchestrated logistics for a team of cleaners, achieving a remarkable 95% customer satisfaction score. Michelle is adept in platforms such as Salesforce, HubSpot, and Google Workspace, and excels in using automation tools like Zapier to streamline workflow processes. Her technical proficiency includes CRM systems, project management software such as Asana and Trello, and communication tools like Slack and Zoom.