0 viewsTalent
Miguel C. — Junior Hospitality Guest Services Specialist from Philippines

Miguel C.

Junior Hospitality Guest Services Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
TagalogEnglish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Miguel A. C. is a detail-oriented hospitality professional with a solid background in the hospitality industry, specializing in guest services, housekeeping, and facility maintenance. Currently serving as a Resort Attendant/Resort Butler at Balai Ba’i Hotspring Resort in Los Baños, Laguna, Miguel is dedicated to ensuring a seamless experience for all guests by executing smooth check-in and check-out processes and promptly responding to guest needs and special requests. His role includes maintaining the cleanliness of guest rooms and common areas, providing information about resort amenities and services, and offering personalized services to VIP guests. Previously, he honed his skills as an On-the-job Trainee at Harlan Beach Villa Boracay, where he developed his teamwork and adaptability in a fast-paced environment. Miguel is a Bachelor of Science in Hospitality Management graduate from Capiz State University and has further enriched his expertise through specialized training such as basic barista skills at the Magsaysay Center for Hospitality & Culinary Arts. His strong focus on guest satisfaction, problem-solving, time management, and attention to detail makes him a valuable asset in the hospitality sector.

Experience

  • Resort Attendant/ Resort Butler

    Balai Ba’i Hotspring Resort · 2024 — Present
    Greeted guests and facilitated check-in and check-out processes. Responded to guest needs and special requests to ensure comfort and satisfaction. Maintained cleanliness and order in guest rooms and public areas while providing information about resort amenities and services. Assisted with meal preparation and served meals as necessary. Offered personalized service to VIP guests by managing special arrangements and requests. Ensured high standards of hospitality and safety throughout the resort.
  • On-the-job Trainee (OJT)

    Harlan Beach Villa Boracay · 2023 — 2024
    Gained insights into guest relations and the management of resort operations. Contributed to event coordination and supported daily activities. Cultivated adaptability and teamwork skills within a dynamic environment.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Capiz State University - Sigma Satellite College · 2020 — 2024
  • Technical Vocational Livelihood - Cookery
    Filamer Christian University · 2018 — 2020

Interested in this professional?

Sign in as an employer to save this profile or invite Miguel C. to a job.

Sign in as an employer