Miguel N.

Miguel D. is a committed professional with a rich background in customer service, team leadership, and education. Serving as a Team Leader and Subject Matter Expert at AT&T within VXI Global from December 2021 to February 2026, he was instrumental in leading and mentoring a team to meet target goals and enhance customer service quality. Prior to this, Miguel gained experience as a Call Center Agent in a financial account with VXI Global, where he adeptly handled inquiries and financial transactions. His earlier experience includes working as a Cashier at McDonald's, managing cash handling and customer service operations. Miguel holds a Bachelor of Secondary Education with a major in Science from the University of Caloocan City. His computer literacy, including proficiency in MS Office and Canva, combined with his communication skills and leadership abilities, are core to his professional expertise.