Mihlali M.

Mihlali M. is a professional with a diverse background in customer service and education, as well as cashiering at Pick n Pay. Holding a Bachelor of Arts degree from Nelson Mandela University, Mihlali has developed expertise in communication, problem-solving, and teamwork. As an Assistant Teacher, Mihlali supported classroom instruction for over 30 students, tailored lessons to accommodate various learning styles, and improved student performance through individualized tutoring sessions. In a customer service role, Mihlali effectively managed inbound calls, resolved customer issues using HubSpot CRM, and ensured customer satisfaction through personalized support. Additionally, Mihlali's experience as a cashier involved processing transactions, managing cash and credit efficiently, and maintaining an organized checkout area. Proficient in Microsoft Office Suite, Mihlali is known for exceptional customer relationship management skills and thrives in dynamic environments.