Mila
Mid-Level Finance Consultant
Open to offersNew to PlatformAbout
Mila M. is a seasoned Debt Clearance Consultant and Finance Consultant with over five years of experience navigating high-volume, client-facing environments in the financial services, debt management, and multi-entity accounting sectors. Based in Cape Town, Mila has demonstrated expertise in managing large portfolios, resolving complex client queries, and delivering timely solutions while adhering to strict service level agreements (SLAs). At Intelligent Debt Management Group, Mila managed a diverse portfolio, maintaining accurate documentation in line with compliance requirements, and collaborated with external stakeholders to expedite account clearances. She excels in using CRM systems for client tracking and Microsoft Excel for advanced reconciliation and data analysis. Previously, as a Financial Services Consultant, she supported financial reporting, tax compliance, and managed interactions in a regulated environment. Mila holds a BCom Honours in Taxation from the University of Cape Town and a BCom in Financial Accounting from the University of the Western Cape, along with Data Science expertise from UCT GetSmarter.
Experience
Clearance Consultant
Intelligent Debt Management Group (IDM) – DebtBusters Cape Town · 2022 — 2026Oversaw a portfolio of client accounts, completing daily reconciliations for accuracy in balances, payments, and settlements. Addressed and resolved end-to-end queries for numerous clients, coordinating with banks, credit providers, and internal teams to rectify discrepancies. Provided customer support by responding to account inquiries and delivering clear explanations of financial situations. Investigated complex account discrepancies across different financial systems, enhancing data integrity and minimizing escalations. Maintained documentation in compliance with regulatory standards and collaborated with external stakeholders to verify financial data and facilitate account clearances. Processed high volumes of transactions, adhering to strict turnaround times and service level agreements (SLAs). Identified areas for workflow improvement in reconciliations and data tracking. Utilized CRM and financial systems to monitor client interactions and ensure effective service delivery while fostering strong client relationships through a professional and empathetic approach.Financial Services Consultant
Intelligent Debt Management Group (IDM) · 2020 — 2022Supported the month-end and year-end closing processes for multiple entities while preparing management accounts, financial reports, and supporting schedules. Conducted bank reconciliations, and reconciled accounts receivable (AR), accounts payable (AP), and balance sheets across various systems. Assisted in budgeting and forecasting by preparing data and performing variance analyses, ensuring data accuracy in reporting systems and financial records. Handled the complete tax compliance lifecycle across five entities, including the preparation and submission of VAT, PAYE, provisional, and annual income tax returns, alongside ensuring adherence to local statutory and regulatory requirements. Addressed and resolved queries and disputes with the South African Revenue Service (SARS), maintaining an on-time compliance record. Additionally, prepared and submitted reinsurance bordereaux to external stakeholders while supporting reporting functions within a regulated financial services context.
Skills & Expertise
Education
- BCom Honours in TaxationUniversity of Cape Town
- BCom in Financial AccountingUniversity of the Western Cape
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