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Mina J. — Entry Level Virtual Real Estate Assistant from Philippines

Mina J.

Entry Level Virtual Real Estate Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Mina Joy G. is an experienced Real Estate Virtual Assistant based in Quezon City, Philippines, with a background supporting operations in the real estate and business process outsourcing industries. At Louisiana Home Performance LLC, Mina Joy G. handled daily scheduling and service coordination, maintaining meticulous documentation and ensuring timely updates for clients and internal teams. Her prior leadership roles at HCL Technologies and Convergys focused on client communications, KPI compliance, and operational improvements. Trained in transaction and leasing coordination through the Intensive REVA Masterclass, she has demonstrated proficiency in Transaction Coordination, Deadline & Contingency Tracking, Document Management, and Compliance Monitoring, managing contract-to-closing processes and multi-party communications across remote environments.

Experience

  • Schedule Coordinator

    Louisiana Home Performance LLC · 2023 — 2026
    Oversaw the daily scheduling and coordination of service appointments, ensuring effective resource allocation and timely task completion. Provided real-time updates to clients and internal teams by monitoring job timelines and tracking service progress. Professionally communicated schedule changes and service updates to clients, technicians, and internal teams while maintaining organized documentation and tracking systems for efficiency and accurate reporting.

  • Team Leader

    HCL Technologies · 2019 — 2023
    Managed client communications and addressed escalations while ensuring compliance with KPIs and SLAs. Focused on maintaining adherence to client standards and enhancing service quality metrics. Supported operational improvements by addressing customer concerns.

  • Team Leader

    Convergys · 2004 — 2019
    Conducted training sessions while monitoring team performance to ensure standards were met. Emphasized alignment with client expectations and service quality metrics. Assisted operational enhancements by managing customer concerns.

Skills & Expertise

Real Estate Virtual Assistant

Education

  • Bachelor of Science in Psychology / AB Guidance and Counseling
    St. Scholastica’s College

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