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Minerva F. — Mid-Level Administrative and Operations Specialist from Philippines

Minerva F.

Mid-Level Administrative and Operations Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Minerva F. is a seasoned Administrative and Operations Professional with extensive experience exceeding a decade in providing exceptional executive support and operations management. Her proficiency includes crafting and managing contracts, coordinating client meetings, and preparing crucial legal documentation, which underscores her attention to detail and organizational skills. With a proven competency in overseeing compliance and ensuring the seamless flow of operations, Minerva has mastered the MS Office Suite and excels in data management and record-keeping. Her career history includes significant roles such as a Booking Specialist at LS Ticketing and Printing Avenue, where she managed comprehensive ticketing services and coordinated travel itineraries, ensuring impeccable customer support. Prior experience includes positions as an Online English Teacher, imparting English language skills to students in China and Korea, and extensive roles in project administration and facility management. Minerva's academic background in Communication Research and Mass Communication further supports her strong analytical and communication skills.

Experience

  • Booking Specialist

    LS Ticketing and Printing Avenue · 2018 — 2026
    Oversaw the complete process of ticketing and reservation services, including handling bookings, modifications, and cancellations. Ensured accurate scheduling by coordinating travel itineraries, while also providing professional customer support to address client inquiries. Maintained organized records of all transactions and bookings, operated printing equipment, and verified the quality of print jobs. Engaged in social media and local marketing efforts.
  • Online English Teacher

    Acadsoc · 2017 — 2018
    Delivered ESL lessons to students in China, focusing on language proficiency. Corrected students' pronunciation and grammar errors while assessing progress through evaluation reports.
  • Online English Teacher

    YBM PNT Inc. · 2015 — 2016
    Conducted English language lessons for Korean students using telephone and video calls, offering constructive feedback and performance assessments.
  • Project Administrator (Contractual)

    Azeus Systems Philippines Ltd. · 2012 — 2012
    Prepared project-related documents and reports, coordinated schedules and attendance for project members, and monitored ad hoc tasks while updating project tracking systems. Generated weekly and monthly activity reports.
  • Administrative Assistant II

    Auxiliary Services Office, University of the Philippines Visayas · 2007 — 2009
    Drafted contracts for various services, ensuring accuracy and compliance with requirements. Managed billing statements and monitored rental payments while facilitating facility reservations and executive housing. Created Memorandum of Agreements (MOA) between involved parties.
  • Administrative Assistant

    FEU-East Asia College / Facilities Office · 2003 — 2007
    Supported department supervisors by preparing faculty loads and drafting Minutes of the Meeting (MOM). Handled tasks related to filing, photocopying, and distribution of correspondence. Coordinated reservations for rooms and multimedia facilities and prepared summary reports while processing student transferee requests. Managed office supply inventory and responded to student and parent inquiries, assisting students through the admission process.
  • Student Assistant

    Adamson University / Graduate School Office · 1999 — 2003
    Assisted with scheduling and addressing student inquiries while supporting executive staff during meetings and seminars.

Skills & Expertise

Education

  • Masters of Arts in Communication Research
    University of the Philippines Diliman · — — 2004
  • Bachelor of Arts in Mass Communication
    Adamson University · 1999 — 2003
  • Bachelor of Science in Mass Communication
    West Visayas State University · 1996 — 1998

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