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Mirjana Z. — Senior Economic and Business Operations Specialist from Bosnia & Herzegovina

Mirjana Z.

Senior Economic and Business Operations Specialist

Bosnia & Herzegovina 2-3 years
Open to offersNew to Platform
Languages
English
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About

Mirjana Z. is a seasoned professional with over seven years of experience focusing on economic and business operations, notably in the fields of accounting, marketing, and customer service. Holding a Bachelor's degree in Economics from the University of Banja Luka, she has further honed her expertise through advanced studies in International Business and Digital Marketing at Cornerstone International Community College of Canada. Currently positioned at Mag doo Engineering in Modrica, Bosnia and Herzegovina, Mirjana manages essential accounting documentation and marketing activities, while also serving as a pivotal figure in communications with both local and international partners. Her proficiency in MS Office and her ability to conduct financial reporting and market analysis drive strategic business decisions. Her past roles include a marketing analysis manager and customer support specialist, where she demonstrated her capacity to build strong client relationships and bolster business development. Bilingual and adaptable, Mirjana continues to leverage her diverse skill set to meet organizational goals effectively.

Experience

  • Marketing and Accounting

    Mag doo Engineering · 2025 — Present
    Manage accounting records and documentation while planning and analyzing marketing activities and market performance. Coordinate communications with both local and international partners.
  • Flooring Specialist

    Home Depot · 2025 — 2025
    Meet with customers regarding flooring projects and identify suitable solutions. Conduct customer outreach and measure requirements for flooring and blinds, and follow up on flooring projects. Provide advice in person and over the phone concerning flooring types, blinds, and storage accessories.
  • Customer Support

    Rona Home Center · 2023 — 2025
    Respond to customer inquiries and provide technical assistance via phone and in person. Foster strong relationships with the operations team to facilitate business development. Operate registers and handle various payment types. Offer personalized advice and assistance to customers, addressing their specific needs, and organize documentation and packaging for web orders.
  • Marketing and Analysis Manager

    Mag Doo Engineering · 2019 — 2023
    Conduct market, economic, and sector analysis to support business strategy along with associated administrative activities. Oversee sales promotions and marketing strategies on prominent social media platforms. Serve as the representative for international communications and ensure the efficient performance of special orders while monitoring delivery. Prepare financial reports, conduct financial analytics, and support accounts payable processing and payment handling.
  • English Kindergarten Teacher

    English Ambishion Training Center · 2019 — 2019
    Facilitate English language education for kindergarten students in a seasonal teaching role.

Skills & Expertise

Education

  • Bachelor's Degree in Economics Accounting and revision
    University of Banja Luka · 2010 — 2014

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