Mitchel H.

Mitchel M., a dedicated Claims and Service Consultant based in Soweto, Johannesburg, has amassed substantial experience in both the motor insurance and healthcare administration industries. She has demonstrated a remarkable ability to manage comprehensive claims processes and effectively resolve complex client issues in fast-paced environments. At Discovery Health, she excelled as a Service Consultant, where she handled high volumes of member inquiries and facilitated the resolution of intricate medical aid claims. Her work with Auto & General (Telesure) further honed her expertise in end-to-end motor insurance claim processing, where she coordinated claims from registration to settlement. Known for her strong attention to detail, Mitchel managed accurate records and maintained excellent client relationships through clear communication and efficient service delivery. In addition, she possesses proficiency in CRM systems and is adept at data capturing, which complements her administrative capabilities. Her educational background includes a Higher National Diploma in Human Resources from the University of Johannesburg and fluency in multiple languages.