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Mohsin M. — Junior Customer Service Representative from Pakistan

Mohsin M.

Junior Customer Service Representative

Pakistan 1-2 years
Open to offersNew to Platform
Languages
English
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About

Mohsin M. is a Customer Service Representative with a year of experience focusing on customer interactions and a strong foundation in sales and warehouse operations. Based in Lahore, Pakistan, he has utilized his communication and problem-solving skills to deliver exceptional support through various channels such as phone, email, and live chat. Mohsin’s experience at Xcentric Services involved resolving customer inquiries and maintaining accurate customer records, which contributed to improved customer satisfaction. Prior to this, he worked as a Warehouse Worker, managing inventory and ensuring the timely dispatch of orders while upholding safety standards at a pharmaceutical company. His tenure as a Sales Representative at AA Tech Company sharpened his ability to provide product information and achieve sales targets. He holds certifications in graphic designing and is proficient in Microsoft Office and Google Workspace, enhancing his adeptness in professional environments.

Experience

  • Customer Service Representative

    Xcentric Services · 2025 — 2026
    Assisted customers via phone and email, addressing inquiries and complaints professionally. Ensured accuracy in customer records while collaborating with team members to enhance customer satisfaction. Delivered courteous and professional service.
  • Warehouse Worker

    Pharma Company · 2023 — 2025
    Managed the movement of inventory and stock, while preparing customer orders with precision. Adhered to safety standards within the warehouse and participated actively in a collaborative team environment.
  • Sales Representative

    AA Tech Company · 2022 — 2023
    Provided customers with detailed product information and maintained focus on achieving daily sales targets. Cultivated positive relationships with customers and managed inquiries in a professional manner.

Skills & Expertise

Education

  • Intermediate
    Government College Model Town · 2019 — 2021
  • Matriculation
    Tayyaba School System · — — 2021
  • Medical Imaging Technology
    Institution not specified

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