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Monica A. — Mid-Level Property Management Assistant from Philippines

Monica A.

Mid-Level Property Management Assistant

Philippines 3-6 years
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About

Monica Abigail C., based in Cebu City, has accrued diverse experience in the fields of property management and administrative support. As a Remote Professional Assistant for the Wingman Group from August 2025 to September 2026, she excelled in tenant and client communication, adeptly managing inquiries and updates. Her role encompassed lease documentation support, routine inspections, maintenance coordination, and rent tracking. Previously, Monica contributed as a Part-Time Admin Virtual Assistant for Nosh Japanese Restaurant in Melbourne, where she handled menu planning and inventory monitoring alongside general administrative tasks. Her extensive experience includes a stint as a Sales Development Representative for Manila Marketing Group, focusing on lead generation and client engagement. Beyond these roles, Monica has served various organizations, performing duties such as bookkeeping, data management in platforms like NetSuite, and social media management. A graduate of Cebu Technological University with a degree in Hospitality Management, she has demonstrated continuous commitment to operational excellence.

Experience

  • Remote Professional Assistant to Property Manager

    Wingman Group · 2025 — 2026
    Managed tenant and client communication by addressing inquiries and providing updates to maintain positive relationships. Assisted in preparing, organizing, and managing lease agreements and documentation. Ensured property management systems contained accurate and current records. Scheduled routine inspections and coordinated maintenance requests with tenants and service providers. Monitored rent payments and tracked overdue accounts, supporting follow-up efforts. Provided general administrative assistance to facilitate daily operations.
  • Part Time Admin Virtual Assistant

    Nosh Japanese Restaurant - Melbourne · 2025 — 2025
    Supported clients in menu planning for events and catering services, aligning choices with their preferences and budget. Monitored inventory levels, documented usage, and coordinated restocking with suppliers. Delivered customer support by responding to inquiries, managing bookings and orders, and resolving basic concerns. Assisted in scheduling staff and coordinated daily operational tasks. Compiled basic reports on sales and inventory while managing updates in POS/ordering systems to ensure data accuracy. Contributed to overall administrative support for day-to-day restaurant operations.
  • Part Time Sales Development Representative (US Market)

    Manila Marketing Group · 2025 — 2025
    Conducted lead generation and prospecting by identifying potential clients and initiating outreach through cold calls and emails to qualify leads. Engaged with prospects to assess their needs, addressed initial objections, and determined their fit for services.
  • Property Management Associate

    SmartSourcing Inc. | Jellis Craig Doncaster · 2023 — 2025
    Provided support for day-to-day property management activities, including database and calendar management for scheduling regarding tenancy matters. Ensured timely and professional client correspondence while managing sales administration tasks and referral allocations. Supported leasing processes for both new and re-let properties, along with lease renewal tasks. Handled trust accounting responsibilities involving bond lodgment and reconciliations for the finance department. Managed off-market properties and processes related to tenant vacating and pre-vacate. Coordinated utility connections and removals while overseeing rental reference and tenancy screening tasks.
  • Virtual Assistant

    MySource Solutions, LCC · 2021 — 2023
    Tracked, verified, and processed invoices and supplier payments while maintaining records and reconciling transactions. Conducted audits of accounts payable operations to ensure proper coding of invoices and receipts within a web-based business cloud. Focused on data management by onboarding and collecting information from various business partners, transporting data to CSV files, and overseeing the management process until finalization and upload to NETSUITE. Involved in lead generation activities as well.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    Cebu Technological University- Danao Campus · 2018 — 2022

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