Muhamad H.

Muhamad H. is an experienced Admin e-Commerce & Customer Service professional based in Jakarta Utara, currently working at CR Group Indonesia. In the e-commerce and digital marketing sector, he manages over 200 product listings across platforms such as Shopee, Tokopedia, Lazada, and TikTok Shop, ensuring optimal store performance through timely stock updates, sustained chat ratings, and effective review monitoring. His responsibilities include generating daily, weekly, and monthly sales reports for the digital marketing team, collaborating with content creators to produce promotional content, and assisting in planning promotional campaigns. Previously, in an administrative internship at PTSP Kecamatan Penjaringan, he supported business permit document management and customer service for community concerns. E-commerce Operations, Customer Service, Staff Admin, and proficiency with tools like Microsoft Office, Canva, and Capcut form the core of his technical capabilities.