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Muhammad J. — Mid-Level Administrative Assistant from Pakistan

Muhammad J.

Mid-Level Administrative Assistant

Pakistan 1-2 years
Open to offersNew to Platform
Languages
EnglishUrdu
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About

Muhammad Jahan Zaib is a seasoned administrative professional with over 7 years of experience in higher education and e-commerce industries. Currently, he serves as a Computer Operator at Nishtar Medical University in Multan, where he is responsible for maintaining digital records, preparing reports, and drafting official correspondence. His role involves providing administrative support, ensuring data integrity, and managing confidential records. Prior to this, he was a Customer Relations Officer at Telenor in Pakistan, where he resolved customer issues and provided service support. In addition, he owns an online store on Daraz, where he manages product listings and customer communications. Holding a graduation degree in Political Science from Bahauddin Zakariya University, Muhammad demonstrates strong data entry and document management skills alongside proficiency in Microsoft Word and Excel. His comprehensive skill set also includes time management and effective communication, allowing him to excel in both administrative and e-commerce environments. Muhammad seeks opportunities in administration, virtual assistance, and customer success.

Experience

  • Owner

    Daraz Online Store · 2020 — Present
    Oversaw product listings, communicated with customers, and managed order handling.
  • Owner

    Facebook Marketplace · 2020 — Present
    Facebook Marketplace Management: Creating SEO-optimized product listings, managing inventory, and handling buyer inquiries to drive daily sales. Instagram Cross-Promotion: Designing posts/reels and writing captions to promote Marketplace products on Instagram, expanding reach and boosting total orders. Sales & Customer Support: Managing end-to-end buyer communication (DMs/messenger), negotiating prices, and organizing delivery workflows.
  • Computer Operator

    Nishtar Medical University · 2018 — Present
    Managed digital records and documentation, prepared reports and official correspondence, entered data, and provided administrative support. Maintained confidentiality of records, verified student data, and handled record digitization. Drafted notifications and official letters.
  • Customer Relations Officer

    Telenor, Pakistan · 2017 — 2018
    Addressed customer issues and provided service support.

Skills & Expertise

Education

  • Graduation in Political Science
    Bahauddin Zakariya University

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