Muhammad A.

Haqi B. is an experienced customer service professional with over six years in customer relations, administrative support, and warehouse assistance, primarily in the health and wellness distribution industry at Nu Skin Indonesia. Since 2019, he has managed direct and indirect customer complaints, processed orders, handled product refunds, and supported warehouse operations such as receiving stock and packing shipments. Haqi also contributed to the call center and email order teams, addressing queries about membership, product availability, and order status. His previous internship at Hotel Ibis Surabaya City Center provided him accounting exposure, particularly in accounts receivable tasks involving invoice creation and vendor billing for airline clients. Recognized for his performance with multiple "Best of The Month" awards, Haqi consistently utilizes Microsoft Excel, SAP, and data management to effectively fulfill multidepartment responsibilities within business administration and hospitality settings.