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muhammad F. — Mid-Level Public Relations & Event Specialist from Indonesia

muhammad F.

Mid-Level Public Relations & Event Specialist

Indonesia No experience yet
Open to offersNew to Platform
Languages
Indonesian
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About

Muhammad Fauzi F. is a Public Relations & Event Management Professional based in Surakarta, Indonesia, with a robust track record across higher education, corporate communication, media, and customer service domains. At Universitas Pignatelli Triputra, he plans and delivers university-level events such as CEO Talks, graduation ceremonies, job fairs, and academic forums, focusing on event management and media relations to enhance institutional visibility and branding. He also led marketing initiatives for student admissions and guided teams to achieve campaign targets. Previously, at PT VADS Indonesia and Shopee Indonesia, Muhammad Fauzi F. supervised customer service teams, ensuring adherence to service standards and performance metrics. His experience at Tribun Group encompassed managing media-focused projects and public events, orchestrating vendors and stakeholders for seamless execution. He holds a Bachelor’s degree in Social Psychology from Universitas Islam Indonesia.

Experience

  • Public Relations & Event Specialist

    Universitas Pignatelli Triputra (UPITRA) · 2024 — Present
    Planned and executed various university-level events, including CEO Talks, graduation ceremonies, campus hiring, job fairs, and academic forums. Managed institutional communication and media relations to enhance public visibility and brand credibility. Coordinated with internal stakeholders, industry partners, and vendors for effective event delivery.
  • Marketing Team Lead

    Universitas Pignatelli Triputra (UPITRA) · 2023 — 2024
    Oversaw marketing and promotional activities aimed at student admissions and institutional branding. Provided supervision and coaching to the marketing team to ensure the achievement of campaign targets and adherence to timelines.
  • Customer Service Team Lead

    PT VADS Indonesia · 2022 — 2023
    Directed daily operations for customer service teams to achieve service level and quality targets. Engaged in performance monitoring, coaching, and organized reporting to management.
  • Customer Service Team Lead

    Shopee Indonesia · 2020 — 2022
    Oversaw customer service operations within a high-volume environment. Ensured compliance with SOPs, maintained service quality standards, and monitored performance metrics.
  • Project Manager

    Tribun Group · 2018 — 2020
    Managed media-related projects and coordinated public events in collaboration with both internal and external stakeholders. Organized timelines, engaged vendors, and directed operational teams for successful event execution.

Skills & Expertise

Education

  • Bachelor’s Degree in Social Psychology
    Universitas Islam Indonesia

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