Muhammad B.
Mid-Level Telecommunications Operations Manager
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About
Muhammad B. is an accomplished Engineering & Telecommunications Specialist based in Sheikhupura, Pakistan, with a strong foundation in network operations and infrastructure management. Currently serving as Assistant Manager at EESPAK, he leads the field operations and maintenance of Telenor cellular network sites, focusing on resource optimization and KPI achievement such as BTSA and RMS connectivity. Previously, as a Team Leader at Huawei Technologies, he specialized in procurement and supply chain management across multiple regions including Pakistan, UAE, and Gulf. At Mobi Serve, Muhammad led field operations for Zong network sites, contributing to KPI target achievement and outage management. His extensive experience includes roles at ELC Solution Corp and General System PVT Ltd, where he managed the installation and maintenance of 3G mobilink sites. With a Master’s degree in Computer Science from Hajvery University, Muhammad is proficient in technical tools such as CPQ Systems and NMS, and is skilled in areas including troubleshooting, network optimization, and risk mitigation.
Experience
Assistant Manager
EESPAK · 2023 — PresentManage field operations and maintenance for Telenor cellular network sites, including resource management and routine task reporting. Handle spares management to maximize output with optimized resources and close trouble tickets related to fuel, power, and outages. Monitor PAT, integration, and upgrade activities to ensure task completion and optimal performance while achieving KPI targets such as BTSA, Fueling, and RMS connectivity.Team Leader
Huawei Technologies Co., Ltd. · 2022 — 2023Specialized in processing purchase requests and managing procurement as a PR/PO specialist within the Supply Chain department. Engaged in DBOQ publication and utilized the CPQ system for project documentation. Maintained a project tracker and collaborated on various RF power, core, MW, and wireless projects until completion.GTL (Grid Technical Lead)
Mobi Serve (PVT) · 2020 — 2022Oversee field operations and maintenance for Zong cellular network sites, which includes reporting on activities and managing resources. Address trouble tickets involving theft, fuel, power, and outages while ensuring KPI targets like BTSA and RMS connectivity are met. Engage in the monitoring of PAT, integration, and upgrade activities to guarantee successful task execution and performance.Sr. TECHNICAL OFFICER-Engineering Dept. FOPS. O&M
MPAK Zong (PVT) · 2017 — 2020Direct field operations and maintenance activities for Zong cellular network sites, including resource management and routine report generation. Execute spares management while closing trouble tickets related to theft, fuel, and power outages via EOMS/INSPUR. Coordinate with various parties for completion of tasks and oversee PAT, integration, and upgrade activities.Area Team Lead
ELC Solution Corp (Telenor Project) · 2016 — 2016Lead preventive and corrective maintenance for Telenor sites, focusing on alarm troubleshooting and resolving power issues related to rectifiers and BTS. Address WAPDA-related issues and manage 3-phase and 1-phase connection installations.Regional Project Manager
General System (PVT) LTD · 2016 — 2016Manage the installation of Mobilink 3G equipment, specifically ZTE Model ZXDSDR 8900 RRU, overseeing on-air operations, commissioning, and Ping tests, as well as troubleshooting alarm issues and WAPDA concerns related to connection installations.Team Lead + Project Coordinator
Innovative Engineering Services · 2015 — 2015Lead the installation of Mobilink 3G sites, specifically working on the ZTE Model ZXDSDR 8900 RRU, overseeing on-air operations and equipment commissioning. Manage alarm troubleshooting and ensure WAPDA issues and connection installations are addressed.
Skills & Expertise
Education
- Master in Computer Science (IT)Hajvery University · — — 2019
- B.Tech in Electrical EngineeringSuperior College of Technology · — — 2015
- Diploma Associate Engineering (Electrical)Punjab Board of Technical Education · — — 2013
- Diploma in Refrigeration & Air ConditioningPunjab Vocational Training Institute · — — 2008
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