namra T.
Junior Customer Service Representative
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About
Namra G. is a dedicated professional residing in Taguig City, Philippines, with a diverse background in customer service and production. With experience as a Customer Service Representative at both Infocom Philippines and Alorica in 2025 and 2024 respectively, she expertly handled customer inquiries via phone and chat support, ensuring customer satisfaction through professional communication and adept use of company CRM systems. At Canon Business Machines Philippines from 2019 to 2023, Namra served as a Production Operator, where she efficiently managed production machines, upholding product quality and workplace safety standards. She is proficient in Data Entry, strong in Microsoft Office applications, and capable of working under pressure in fast-paced environments. Namra is eager to apply her skills in roles such as Virtual Assistant, Chat Support Representative, or Data Entry Clerk, available for immediate full-time or part-time engagements.
Experience
Customer Service Representative
Infocom Philippines · 2025 — 2025Addressed customer inquiries through phone and chat support, assisting with concerns and delivering accurate information while maintaining service quality in a professional manner.Customer Service Representative
Alorica · 2024 — 2024Responded to customer inquiries via phone and chat support, providing solutions to concerns and ensuring satisfaction through effective communication while following company processes and CRM systems.Production Operator
Canon Business Machines Philippines · 2019 — 2023Managed the operation of production machines adhering to manufacturing procedures, ensuring the accuracy and quality of products before release while upholding workplace safety standards.
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