Nandipha B.
Junior Administrative Assistant
Open to offersNew to PlatformAbout
Nandipha B., based in Johannesburg, Gauteng, is an accomplished Administration Assistant with a strong foundation in office management and support. She has gained administrative experience at Kwathema Primary School, where she excelled in handling data capturing, record keeping, and email management, utilizing her proficiency in Microsoft Office, especially MS Word and Excel. Nandipha has further enhanced her skills as a Customer Service Agent at CCI-Sandton, where she managed high volumes of customer interactions while maintaining professional communication and accuracy. Her completion of an N4 in Human Resource Management at Ekurhuleni East TVET College equipped her with competencies in personnel and communication management. As a detail-oriented professional, Nandipha is also adept at handling HR-related administration and played a significant role in maintaining smooth office operations, reflecting her commitment and adaptability in dynamic settings.
Experience
Customer Service Agent
CCI-Sandton · 2025 — 2026Managed a high volume of inbound and outbound customer calls in a professional manner. Addressed customer inquiries, complaints, and provided product/service information. Resolved issues promptly while ensuring a positive customer experience. Accurately captured and updated customer data in the systems. Adhered to company procedures and service standards consistently, escalating complex issues to supervisors as needed.Tymebank Ambassador
Edge Field Marketing (Tymebank)-Randburg · 2025 — PresentnullAdministration Assistant
Kwathema Primary School-Kwathema Springs Gauteng · 2023 — 2024Delivered general administrative support to ensure efficient daily office operations. Maintained accurate records and filing systems while capturing data consistently. Assisted in managing emails, phone calls, and internal correspondence. Generated documents, reports, and correspondence utilizing MS Word and Excel. Organized meetings, managed calendars, and coordinated office activities. Handled information confidentially and participated in HR-related administrative tasks such as employee records.Office Administrator
null · 2023 — PresentProvided administrative support to facilitate smooth office operations. Professionally managed office communications including emails, phone calls, and visitor inquiries. Ensured accurate record-keeping and maintained filing systems and databases. Prepared various documents, reports, and memos using MS Office applications. Scheduled meetings and coordinated team calendars, while assisting with HR administration tasks including staff onboarding and documentation.
Skills & Expertise
Education
- Human Resources Management (NQF Level 5)Ekurhuleni East TVET College · 2022 — 2022
- Grade 12 (Matric)Zimisele Secondary School · 2016 — 2021
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