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Naomi B. — Junior Front Desk Associate from South Africa

Naomi B.

Junior Front Desk Associate

South Africa Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Naomi M. is a reliable administrative and front desk professional with extensive experience in the hospitality industry, specifically in hotel reception. She has demonstrated a proven ability to manage guest relations, efficiently handle bookings, and maintain seamless front desk operations. Her adeptness in Front Desk Operations and Guest Services and Booking Systems and Reservations Management has been honed through her tenure at Maxim Hotel, where she played a pivotal role in ensuring guest satisfaction through professional customer service. Additionally, Naomi possesses strong capabilities in Office Administration and Record Keeping, which were crucial in supporting primary school learners as a Reading Champion at New Wrenchville Primary School. Her educational background includes a National Nated Diploma in Civil Engineering from Denver Technical College, coupled with skills in Customer Service and Conflict Resolution. Naomi's commitment to delivering exceptional service is evident in her ability to thrive in fast-paced environments.

Experience

  • Hotel Receptionist

    Maxim Hotel · 2024 — 2025
    Managed front desk operations, including handling guest check-ins, check-outs, and inquiries. Delivered professional customer service and maintained accurate records.
  • Reading Champion

    New Wrenchville Primary School · 2025 — 2025
    Supported primary school learners with reading and comprehension through engaging activities. Collaborated closely with teachers to foster a structured learning environment.
  • Educational Assistant

    K S Shuping High School · 2020 — 2021
    Coordinated project tasks in line with engineering standards, while conducting detailed project analyses to address discrepancies in engineering designs.
  • Hospitality and Customer Support

    Informal
    Assisted with guest services and bookings while facilitating effective customer communication in a service-oriented environment.

Skills & Expertise

Education

  • National Nated Diploma in Civil Engineering
    Denver Technical College · 2022 — 2024
  • NQFL5 in Construction Engineering and Drafting
    IIE Rosebank College · 2019 — Present
  • Matric Certificate
    K S Shuping High School · — — 2018

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