Nashaliz M.
Open to offersNew to PlatformAbout
Nashaliz M. is a dedicated Customer Support Specialist known for creating lasting positive first impressions and enhancing customer satisfaction through exceptional service. She has successfully managed high-volume phone calls and coordinated appointments and daily operations within both an on-site taxi office and remote settings from January 2025 to August 2025 and November 2025 to June 2026, respectively. Her work involves the use of the Podium platform to manage customer communications efficiently across multiple channels, including phone, email, Instagram, and Facebook. Organization and calendar management are key strengths, showcased by her ability to maintain accurate records and coordinate streamlined administrative processes. Nashaliz is bilingual, with a C2 level proficiency in both English and Spanish, which supports her ability to provide superior customer interaction and administrative efficiency. She holds a high school diploma from Loaiza Cordero Del Rosario, graduating in May 2025.
Experience
Administrative Assistant
Remote · 2025 — 2026Organized daily administrative tasks such as scheduling, follow-ups, and team communication to facilitate smooth workflows. Managed customer interactions through the Podium platform across various channels including phone, email, Instagram, and Facebook, ensuring timely responses and a high level of customer satisfaction.Personal Assistant
On-Site Taxi Office · 2025 — 2025Handled high-volume phone calls to provide professional customer support while managing appointments and coordinating daily operations. Maintained accurate records related to payments, bookings, and schedules to support efficient office management.
Skills & Expertise
Education
- High School DiplomaLOAIZA CORDERO DEL ROSARIO · — — 2025
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