Nasir M.

Nasir M. is a customer-focused professional with a diverse background in telehealth medical services, e-commerce customer support, and physiotherapy. At Azz Medical Associates in New Jersey, he served as a Customer Service Representative and Telehealth Coordinator, where he managed patient scheduling, facilitated doctor-patient charting, and handled prescription coordination and insurance verification. His proficiency in electronic medical records (EMR) updates and managing patient communications significantly improved healthcare service delivery. In the e-commerce sector, as a Virtual Assistant for Guangzhou Economic Company, he excelled in customer support, managed order processing, and maintained CRM systems, enhancing operational efficiency. As a Physiotherapist, Nasir provided comprehensive care, including patient assessment and therapeutic exercises, to improve patients' mobility and pain management. He holds a Doctor of Physical Therapy degree, complemented by a solid foundation in English Linguistics.