Natashia M.

Natashia M. is an experienced professional specializing in administrative coordination and quality control within the internet fibre industry and security services sectors. At Zawadi Distributions, she performed helpdesk support, managed CRM systems, tracked KPIs, and conducted quality control checks to ensure data accuracy and service consistency. Natashia also trained staff and contributed to improving automated support via AI Bot training. Her background includes roles such as Security Manager and Control Room Manager at NK Security and Molalatau Security, where she handled compliance monitoring, documentation for audits, and staff supervision. With a focus on accurate reporting, data analysis, and operational process improvement, Natashia supports teams in fast-paced and remote environments, leveraging her skills in data analysis and compliance to maintain high standards in service delivery.