Naud Z.

I am a results-driven professional with experience in B2B sales, cold calling, customer support, and logistics dispatch. I have worked in high-volume, fast-paced environments where communication, speed, and consistency are critical to success.

My background as an Outbound Call Agent has strengthened my ability to engage prospects, handle objections, and convert conversations into qualified leads and booked appointments. I am comfortable making 100+ calls per day, following structured scripts, and maintaining accurate CRM records while consistently meeting performance targets.

In my current role as a Logistics Dispatcher, I coordinate shipments, negotiate rates, and manage real-time operations between drivers, brokers, and clients. This experience has sharpened my multitasking, problem-solving, and decision-making skills under pressure, while also helping me build strong professional relationships and ensure high customer satisfaction.

I also have experience in customer support, where I handled inquiries across email, chat, and phone, resolving issues efficiently and maintaining a high level of professionalism. This has helped me develop strong listening skills and a customer-first mindset.

Additionally, I have a technical foundation from my experience as a Software Developer Intern, where I built a role-based system using Django. This gives me an advantage in understanding CRM systems, automation tools, and digital workflows.

I am fluent in English, highly adaptable, and comfortable working remotely with full accountability. I bring strong work ethic, consistency, and a performance-driven mindset. My focus is always on delivering measurable results whether that’s generating leads, booking appointments, or improving processes.

I am looking for an opportunity where I can contribute to growth, sharpen my sales skills, and be part of a results-oriented team.