Neer P.

Neer P., based in Gujarat, India, is an accomplished customer service professional with over three years of experience in retail and remote customer support. His expertise extends across working with international customers, resolving service issues, and providing high-quality support via phone, email, and online platforms such as those at Tata Consultancy Services. Neer has demonstrated proficiency in POS systems and inventory management while working as a Sales Associate and Cashier at Eddie Bauer and COACH in Toronto. Here, he enhanced customer satisfaction through efficient service and visual merchandising. In his role as a Customer Service Associate at TCS, he effectively managed inquiries and recorded customer interactions, ensuring timely resolutions and a positive customer experience. Neer is multilingual in English, Hindi, and Gujarati, and is currently advancing his education in Business Management at Seneca College, with expected completion in 2025.