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Neil J. — Mid-Level Property Management Virtual Assistant from Philippines

Neil J.

Mid-Level Property Management Virtual Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Neil J. is an experienced Property Management VA based in Batangas, Philippines, bringing over six years of team leadership and training expertise to roles in the property management, telecommunications, sales, healthcare, and retail finance industries. At SiriusXM, Neil managed and trained sales teams, developed performance-driving modules, and enhanced product knowledge in an inbound sales environment. At Sprint, he executed high-volume sales calls, consistently surpassing targets, while previous positions at United Health Group and Macy’s involved providing customer support in healthcare and financial services, respectively. Neil has developed advanced skills in team collaboration, training and facilitation, and data entry through both formal roles and targeted trainings. Additional knowledge in social media and lead generation supports his ability to handle diverse operational and client-facing tasks within fast-paced business domains.

Experience

  • PROPERTY MANAGEMENT VA

    Company not specified · 2025 — Present
    Handles responsibilities in property management including application and tenant screening, rent collection, leasing, maintenance coordination, marketing efforts, utilities management, and practices aligned with rental laws, tenant rights, and landlord obligations.
  • Product and Language Trainer

    SiriusXM
    Oversaw delivery of training modules for sales representatives, focusing on enhancing product knowledge and communication skills to support inbound sales team development.
  • Telesales Representative

    Sprint
    Managed both inbound and outbound sales calls, promoting company products and services to potential and existing customers through direct engagement.
  • Customer Service Representative

    United Health Group (Healthcare Account)
    Addressed inquiries related to healthcare plans and benefits, ensuring members received accurate information and empathetic support within the healthcare industry.
  • Customer Service Representative

    Macy’s (Financial Account)
    Processed billing inquiries, managed payments, and resolved account concerns for credit services clients, maintaining focus on customer satisfaction within the financial sector.
  • Outbound Telesurveyor

    SPTBRI Canada
    Conducted outbound surveys to gather customer feedback and insights, ensuring data was collected accurately and all interactions reflected professionalism.

Skills & Expertise

Education

  • Associate in Health Science Education
    BATANGAS STATE UNIVERSITY · 2004 — 2008

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