Neilbert L.

Neilbert L. is a dedicated General Virtual Assistant with one year of experience in supporting entrepreneurs and businesses by executing diverse administrative, social media, and operational tasks. His professional endeavors include managing email and calendars, achieving a 40% reduction in response time, and crafting over 30 social media posts monthly across multiple platforms. Furthermore, he adeptly provided customer support via email and chat with a satisfaction rating exceeding 95%. He is proficient in key tools such as CRM Management with HubSpot and Salesforce, Project Management using Asana and Trello, and effective Content Scheduling through Buffer and Hootsuite. Neilbert also excels in performing detailed data entry tasks with Microsoft Excel and Google Sheets, maintaining a CRM database encompassing over 200 client contacts, and conducting essential internet research to prepare concise reports. He holds a Virtual Assistant Professional Certificate from VAPPH Academy and a Google Digital Marketing Certificate.