Nellie J.

Nellie Jane C. is a dedicated General Virtual Assistant with a track record in improving administrative processes and enhancing customer interactions across various industries. Her career includes a significant tenure as a Customer Service Representative with DK Hardware at 20four7VA, where she efficiently handled customer concerns via multiple communication channels, ensuring optimal service delivery. At First Choice Shipping, she excelled in the billing department, managing freight approvals and ensuring accurate billing to streamline logistics. Nellie also served as a Social Media Manager and Lead Generation Virtual Assistant at Kaya Services, achieving substantial audience engagement and content performance. As an Admin/Process Trainer and Online English Teacher at Acadsoc, she enhanced the teaching capabilities of ESL educators, substantially raising classroom engagement. She holds a certification in Food & Beverage Services NCII from TESDA, demonstrating her diverse skill set and readiness for a fast-paced environment.