Nelson G.
Senior Refugee Operations Manager
Open to offersNew to PlatformLanguages
EnglishFrench
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About
Nelson G. is a dedicated professional with over 20 years of experience in both the private sector and the humanitarian field, notably with the United Nations High Commissioner for Refugees (UNHCR). Currently based in Nairobi, his expertise spans across Refugee Registration & Identity Management, Stakeholder Coordination & Government Engagement, and Project Planning & Budget Management. Nelson has effectively managed large teams, like the coordination of 100 staff in registration exercises in Djibouti. In his role as a Repatriation Officer in Tanzania, he contributed to the successful repatriation of 40,000 Burundian refugees. His achievements in Ethiopia involved conducting emergency registrations and implementing digital tools to enhance operational effectiveness. Demonstrating linguistic fluency in English and French, Nelson is committed to building capacity and training in emergency response and field operations. He is also advancing his skills through studies in data analytics and machine learning on Google Cloud. Nelson's educational background includes a Bachelor of Technology in Computer Science from the Federal University of Technology in Nigeria.
Experience
Repatriation Officer
United Nations High Commissioner for Refugees · 2022 — 2025Executed activities that align with the voluntary repatriation strategy to ensure the return is voluntary and conducted safely and with dignity. Collaborated with other UNHCR country offices and partners to facilitate cross-border cooperation and create a cohesive voluntary repatriation process. Oversaw the assessment of return conditions through field visits and monitoring tools, while analyzing data pertaining to return movements for planning and advocacy. Addressed the specific needs of vulnerable returnees during the repatriation process and guided implementing partners on return-related activities. Participated in inter-agency coordination and mobilized political and financial support for voluntary repatriation initiatives.Registration and Identity Management Officer
United Nations High Commissioner for Refugees · 2021 — 2022Designed and monitored strategies for registration and identity management to meet global standards. Provided technical assistance for registration activities and capacity building in emergencies. Developed operational guidelines and conducted audits to ensure data accuracy, while supporting the country team in strengthening registration capacity. Fostered partnerships with key stakeholders to implement standardized data management approaches and supported negotiations for interoperability of systems.Registration and Identity Management Officer
United Nations High Commissioner for Refugees · 2018 — 2020Facilitated the rollout of PRIMES in Dadaab to enhance collaborative registration efforts among partners. Coordinated the construction of registration facilities to ensure timely issuance of refugee ID cards and supervised a diverse team of registration and data management staff. Managed the weekly repatriation of Somalian refugees and revised voluntary repatriation standard operating procedures to include cash-based assistance.Registration and Identity Management Officer
United Nations High Commissioner for Refugees · 2018 — 2018Led training for registration staff to conduct emergency registration of Cameroonian refugees, serving as a crucial step for Level 2 emergency declaration. Procured necessary registration materials from headquarters to facilitate the registration process and developed strategies and SOPs in collaboration with stakeholders.Registration and Identity Management Officer
United Nations High Commissioner for Refugees · 2016 — 2017Conducted a verification exercise for refugees in Djibouti, implementing biometric enrollment into the registration system and coordinating efforts among UNHCR and partner staff. Supported the rollout of BIMS to eliminate duplicate data and improved food distribution processes through the global distribution tool.Registration and Identity Management Officer
United Nations High Commissioner for Refugees · 2015 — 2016Managed the registration of Rwandan refugees and developed the registration strategy and procedures in collaboration with stakeholders. Recruited and trained personnel, facilitated coordination meetings, and provided technical support for registration efforts.Operational Data Management Officer
United Nations High Commissioner for Refugees · 2013 — 2014Oversaw the maintenance of operational data applications related to refugee registration and identity management. Managed user access permissions and developed reports while providing technical support for data collection and ensuring compliance with data quality standards.Associate Operational Data Management Officer (UNV)
United Nations High Commissioner for Refugees · 2007 — 2013Provided proGres database administrative support for the DR Congo operation, conducted user training, and facilitated the registration of Angolan refugees. Managed backup processes and analyzed complex data sets to inform strategic decisions.Data Management Clerk
UNOCHA · 2006 — 2008Created maps using cartographic principles and analyzed spatial data with GIS software to support urban planning projects. Designed web maps for the public and collaborated on projects exploring data patterns.Solution Architect
Megatech Software Limited · 2005 — 2005Contributed to the development of a financial accounting package and collaborated with team members to fix software bugs. Developed solutions to meet client requirements and supervised junior developers.Trainer /Faculty Leader
APTECH Worldwide Computer Education · 2001 — 2004Delivered training in computer usage and conducted corporate training for clients. Maintained technological knowledge to integrate new techniques into curricula while coordinating student projects and developing instructional materials.
Skills & Expertise
Education
- Bachelor of Technology in Computer ScienceFederal University of Technology, Akure · — — 2000
- Studied Biology Major and Chemistry MinorUniversity of Liberia · 1988 — 1990
- Certificate of Secondary School Education (WAEC)LAMCO Area School System High School · — — 1987
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