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Experience
Customer Service Associate
Burger King · 2025 — 2026
Delivered efficient and friendly customer service in a fast-paced environment, ensuring high standards of food safety and service quality. Managed point-of-sale (POS) systems, handled cash transactions accurately, and collaborated with the team to maintain smooth operations during peak hours. Resolved customer inquiries promptly, contributing to a positive dining experience and team efficiency.
Customer Data Management Specialist
Visreal · 2024 — 2024
Managed customer data sourced from multiple channels, including Zalo, email, and phone calls, to maintain updated system accuracy. Communicated with apartment owners to gather and confirm property details for the sales database. Monitored incoming leads from potential sellers and buyers, ensuring prompt responses and precise data entry. Addressed booking inquiries and provided clients with information on available listings, facilitating a connection between data and customer service.