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Nguyen T. — Mid-Level Customer Support Specialist from Vietnam

Nguyen T.

Mid-Level Customer Support Specialist

Vietnam 3-6 years
Open to offersNew to Platform
Languages
EnglishVietnamese
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About

Phuong N., a seasoned Customer Support Specialist, boasts a robust background in administrative support and accounting, primarily in the education sector. At Gaia International Education Development JSC, from March 2023 to December 2025, Phuong thrived as an Administrative Assistant, excelling in customer support by facilitating smooth educational operations through effective class scheduling and data management. Prior to that, Phuong demonstrated meticulous financial oversight as an Accounting Staff at Quy Gia Technology Co., Ltd, where data entry and data management were key responsibilities. With a Bachelor’s Degree in Accounting from the University of Economics in Ho Chi Minh City, Phuong is adept at using Microsoft Office to maintain accuracy and efficiency in daily tasks. Phuong's volunteer efforts since 2020 reflect a commitment to community support, further enhancing communication skills crucial for customer interaction and problem-solving.

Experience

  • Administrative Assistant (Customer Support)

    Gaia International Education Development JSC · 2023 — 2025
    Handled tuition fee collection and tracked student payments. Managed student contracts and maintained accurate records. Updated and maintained student data within the system while coordinating with teachers and internal teams for class operations. Assisted in class scheduling and responded to inquiries from students and parents.
  • Accounting Staff

    Quy Gia Technology Co., Ltd · 2018 — 2022
    Entered and managed financial data, ensuring that income and expense records were reconciled accurately. Used Microsoft Excel to track and summarize data while identifying and correcting errors. Collaborated with various departments to update and process data efficiently.

Skills & Expertise

Education

  • Bachelor's Degree in Accounting
    University of Economics Ho Chi Minh City · 2014 — 2018

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