nhico E.

Nhico T. is a seasoned Claims Professional based in Quezon City with over two years of direct experience in the insurance and healthcare sectors. In his roles as Claims Administrator at Teleperformance and Insurance Claims Processor at EXL Service, he managed a high volume of daily claims, consistently achieving 100% SLA compliance and maintaining a 98%+ accuracy rate. His expertise spans claims processing, data verification, and compliance, with a focus on reducing errors and improving workflow tracking in both fast-paced and remote environments. Additional experience as a Travel Associate at IGT Solutions and Healthcare CSR at Alorica involved accurate handling of bookings, customer inquiries, and claims-related concerns, further solidifying his skills in data entry and customer communication across diverse business domains.