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Nhoana M. — Mid-Level Administrative and Billing Coordinator from Philippines

Nhoana M.

Mid-Level Administrative and Billing Coordinator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalogJapanese
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About

Nhoana M. is a detail-oriented professional with a Bachelor of Science in Accountancy from Holy Angel University, 2016. She possesses diverse experience in the fields of administrative support and customer service. At Our Lady of Mt. Carmel Medical Center- Clark Inc., she efficiently processed transactions, managed billing operations, and coordinated with departments to ensure seamless billing and admissions. Her time at Landmark Cinema 5 in Canada honed her skills in customer interaction and cash handling, where she handled payment processes and addressed inquiries with professionalism. Recently, as a Secretary and Admin Officer for Bedazzled by Michael Jay Toledo Accessories and Jewelry Shop, she managed social media content, coordinated shipments, and facilitated customer engagement in a live-selling environment. Additionally, her experience in the hospitality industry in Japan, as an Aircraft Cabin Cleaner and Hotel Housekeeper, developed her ability to maintain strict standards of cleanliness and service excellence.

Experience

  • Secretary and Admin Officer

    Bedazzled by Michael Jay Toledo Accessories and Jewelries Shop · 2025 — 2026
    Supported live-selling operations and engaged with customers effectively. Managed invoices and responded to customer inquiries professionally. Curated social media content through product photo editing and promotional material development, while overseeing order shipments and follow-ups on payments.
  • Food Counter Attendant

    Landmark Cinema 5 · 2024 — 2025
    Handled customer orders and accurately processed payments. Ensured food and beverage preparation adhered to safety standards while maintaining cleanliness and organization of the workspace. Monitored inventory levels and restocked supplies as needed. Provided friendly customer service, addressed inquiries, and assisted with promotions.
  • Billing / Cashier / Admitting / Receptionist

    Our Lady of Mt. Carmel Medical Center- Clark Inc. · 2021 — 2024
    Executed patient and customer transaction processing, including cash, credit, and debit payments. Supervised billing operations such as invoice preparation and payment processing, while resolving discrepancies. Delivered professional assistance to clients and maintained accurate transaction records.
  • Audit Officer

    Oasis Hotel · 2019 — 2021
    Performed audits on financial records and internal controls to verify accuracy and compliance. Created audit reports detailing discrepancies and proposed improvements. Collaborated with departments to evaluate financial procedures and contributed to risk management assessments.
  • Aircraft Cabin Cleaner

    Simptier · 2018 — 2019
    Conducted comprehensive cleaning and sanitization of aircraft cabins according to airline standards and safety protocols. Managed the restocking of cabin supplies and the removal of waste efficiently. Reported any maintenance issues to the respective department.
  • Hotel Housekeeper

    World Enterprise Corporation · 2017 — 2019
    Ensured cleanliness and presentation of guest rooms and public areas met hotel standards. Replenished room supplies and responded to guest requests while resolving concerns promptly. Conducted inventory checks on cleaning supplies and reported maintenance issues accordingly.

Skills & Expertise

Education

  • Bachelor of Science in Accountancy
    Holy Angel University · — — 2016

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