Niasharrie A.

Niasharrie A. is a skilled professional with substantial experience in customer service and administrative roles. Currently, she excels as a Reservation Sales Agent at ItelBPO Smart Solutions, where she facilitates guest bookings for Hilton properties. Previously, she honed her sales skills at Flow by accurately recording prospect information and handling customer requests. Her tenure at Advantage Communication Inc. as a Customer Service Representative further showcased her ability to manage inbound calls and provide quality service. Niasharrie also contributed her skills to the Institute of Jamaica, working in various positions from Telephone Operator to Human Resource Officer, where she was responsible for updating files and managing communications. Additionally, she served in the Ministry of Industry, Investment, and Commerce. Her educational background includes studies at the University of Technology, Jamaica, and B&B University College. She holds certifications like the HEART NSTA Trust Certificate in Business Management. Her proficiency in data operations, office administration, and electronic document preparation is evidenced by her vocational qualifications.