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Nicca J. — Mid-Level Healthcare Virtual Assistant from Philippines

Nicca J.

Mid-Level Healthcare Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Nicca Joy M. is a seasoned Virtual Assistant with a comprehensive background supporting small to large businesses across healthcare and education. Her experience includes roles at Foot and Ankle Wellness, where she managed telehealth assistance, insurance verification, medical records management, appointment scheduling, and billing and coding for the healthcare sector. Previously, she worked as an ESL Teacher at YBM PNT Inc., delivering grammar, vocabulary, and pronunciation lessons. Nicca Joy M. holds a Bachelor’s in Business Administration majoring in Financial Management from Pamantasan ng Lungsod ng Marikina and maintains certifications as a HIPAA Certified Professional Coder and Biller, Healthcare Virtual Assistant, and TEFL. She brings expertise in administrative tasks, data entry, and social media management, underpinned by proven customer service in medical and educational domains.

Experience

  • Virtual Assistant

    Foot and Ankle Wellness · 2020 — 2025
    Provided telehealth assistance, managed insurance verification, and conducted medical records management. Scheduled appointments, ensured patient and customer service, and oversaw authorization requests. Handled billing and coding while also setting up organic email and coordinating deliveries.

  • ESL Teacher

    YBM PNT Inc. · 2017 — 2018
    Instructed students in grammar and vocabulary, and facilitated pronunciation and expression practices. Assessed student progress and applied time management and organizational skills.

  • Virtual Assistant

    Company not specified
    As a freelance virtual assistant, handled administrative projects such as document creation, appointment setting, billing and collection, data entry, and social media management.

Skills & Expertise

Virtual AssistantData Entry SpecialistAppointment Setter

Education

  • Bachelor for Business Administration Major in Financial Management
    Pamantasan ng Lungsod ng Marikina (PLMar) · 2013 — 2017

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