Nico P.
Mid-Level Ecommerce Virtual Assistant
Open to offersNew to PlatformAbout
Nico B. is a seasoned retail and operations professional with over a decade of expertise in maintaining inventory control, precise data entry, and effective customer service. With a demonstrated history at Metro Retail Stores Group Inc., he excels in stock reconciliation, POS transaction auditing, and providing technical systems support. His role as a Data Analyst at House of I.T. showcased his proficiency in handling high-volume data entries with a 98% accuracy rate and resolving numerous client inquiries daily. Nico is transitioning into Ecommerce Virtual Assistance, aiming to assist online store owners with product catalog management, order processing, and inventory tracking. He holds a Bachelor of Science in Information Technology from Northeastern Cebu Colleges, underlining his foundation in both retail operations and IT support frameworks.
Why hire me
I bring 10+ years of accuracy-driven experience in inventory control and POS auditing, with a 98%+ data accuracy track record. I'm also comfortable on the technical side — troubleshooting systems, networks, and hardware — so I catch issues that purely operational or purely technical people often miss. And I've stayed reliable and adaptable across five roles over a decade, which means I learn new systems fast and I show up.
Experience
DIG & IT Staff (Data Integrity Group & IT Support)
Metro Retail Stores Group Inc. · 2025 — PresentOversaw inventory management, tracking stock levels and reconciling store records. Ensured accuracy in POS transactions, including refunds and discounts, to mitigate errors. Delivered technical support for computers, networks, printers, and POS systems to facilitate efficient daily operations. Conducted routine software updates and troubleshooting to uphold system reliability.Data Analyst / Freight Operator
House of I.T. · 2021 — 2023Handled high-volume data entry with a focus on maintaining a 98% accuracy rate. Addressed over 100 client inquiries daily through chat and email, adhering to high service quality standards. Ensured compliance with data security protocols within internal systems.IT Staff / EDP
Gaisano Grand Group of Companies · 2016 — 2021Managed the installation and maintenance of hardware and software across several retail locations. Collaborated with MIS/IT teams on the upkeep of databases, system upgrades, and problem resolution. Protected store operational data through secure backup processes.Encoder, Cashier, Inventory Officer (ECIO)
Smart Communications Inc. via Mirof Resources Inc. · 2015 — 2016Accurately processed postpaid and broadband applications without errors in data entry. Balanced daily sales transactions and compiled monthly inventory reports.Receiving & Dispatch Clerk
SM Supermarket Warehouse · 2012 — 2013Conducted verification and inspection of incoming goods while ensuring inventory accuracy. Assisted in the quality control processes for thousands of products received weekly.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyNortheastern Cebu Colleges · 2008 — 2012
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