NICOLE L.

Nicole B. has gained diverse experience across the BPO, healthcare, travel, retail, and creative industries. As a Healthcare Care Associate at BPO Sagility (2025–2026), Nicole supported healthcare operations, leveraging record-keeping and protocol compliance. In the travel industry, she worked as a Travel Associate Operations at WNS Global Services Phil Inc (2024–2025), handling operations within travel-related services. Her creative expertise is demonstrated by ongoing freelance work as a Graphic Designer & PowerPoint Creator since 2021, alongside part-time exposure as a Video Editor using Capcut and PowerDirector. Nicole enhanced customer service and retail operations as a cashier at Shan De Mini Grocery (2023), and moderated digital communities internationally as a Chat Moderator (2022). Nicole holds a Bachelor of Science in Office Administration and has completed on-the-job training with both Philippine Health Insurance Corporation and Healthway Qualimed Iloilo Hospital.